U.S. SHIPPING

General Information

• We ship to all 50 U.S. states and U.S territories:
• Orders are filled and shipped from our warehouse within 5-7 business days due to holiday season.
• For security purposes, and to protect our customers, we do not ship orders unless all billing information is correct. Please make sure that the billing information you have provided exactly matches your credit card issuing bank's records.
• Orders exceeding a value of $150 will necessitate a signature upon delivery as a requirement.

Processing Time

• Order verification and processing normally take one business day:
• All orders are processed Monday through Friday, excluding holidays.
• Orders received between Monday and Friday will be processed in 3-5 business days.
• Orders received on Saturday and Sunday will be processed by Monday, or by close of business day Tuesday.

*Processing time for orders placed during promotion and holiday periods may take up to 10 business days.

Delivery Times

• USPS delivers Monday through Saturday.
• For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation.
• Estimated delivery dates apply to in-stock items only.
•  Orders shipped to the West Coast can be expected much sooner than the estimated maximum delivery time.
• Most orders shipped to the West Coast can be expected within 2 - 4 days.

**The dates provided are estimates and subject to change and do not apply to PO Boxes. APO/FPO/DPO or U.S. Territories.

Tracking Your Order

UPS: www.ups.com

USPS: www.usps.com

We recommend that you use a shipping method that provides tracking information in order to ensure fast and secure delivery of your merchandise.

•   If 48 hours have passed and you're still unable to track your order, please contact customer service at help@MOIRAbeauty.com.

INTERNATIONAL SHIPPING

• International Standard (4-20 days) $0.00–$50.00 ----$20.00

  International Standard (4-20 days)$50.01–$100.00----$25.00

  International Standard (4-20 days)$100.01 and up----$30.00

*Please note, some countries will not be eligible for international shipping.
 You can find list HERE

*Please note, some countries will be applied different shipping rates: Russia ($40), Norway, Peru ($60), Australia ($30).

All international orders are subject to customs and duty fees as defined by the country of import. Please note, Moira Cosmetics is not able to provide information on whether you may or may not be charged custom/duty fees at this time.

 

FOR ALL SHIPPING (U.S. & INTERNATIONAL)

Orders shipped to P.O. Boxes and APO / FPO addresses must be sent via the United States Postal Service.

Some items sold by MOIRA Cosmetics Online require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipping for these items is dictated by these regulations. At MOIRA Cosmetics Online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for understanding.